Revolutionizing Online Dispute Resolution

Efficient, customizable, and accessible solutions for seamless legal case management

Context

Modria is transforming the way disputes are resolved, providing a seamless online platform for quick, effective resolutions. From debt and landlord/tenant issues to complex cases like child custody, Modria guides users step-by-step, anytime, anywhere. Tailored for each client, Modria’s workflows, document templates, and court-filing options make it a flexible and powerful solution.

The Challenge

Our mission: To create adaptable, client-specific caseloads that streamline the dispute resolution process. As new client needs and production bugs arose, we aimed to provide quick solutions and efficient enhancements across all caseloads.

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Solution Approach

Developed with the power of Java and the Groovy framework, Modria uses Apache Velocity for customizable notifications and Python for easy deployment across caseloads. By collaborating closely with clients, we crafted each workflow to align with their unique needs and conducted rigorous testing to ensure reliability and efficiency.

Results

Each caseload was broken down into user-friendly steps, moving from initial filing to final review, ensuring a smooth journey through dispute resolution. Every step was rigorously tested and validated in a UAT environment before client approval and production deployment. New, customized caseloads for clients like the Ohio Court of Claims and Kane and Seminole counties brought seamless workflows, automated notifications, and reliable document generation. A newly developed feature now allows attorneys to create proposals independently, streamlining case management and enhancing efficiency.

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